Digitize Elite

Digitize Elite Privacy Policy

We Treat Your Privacy VERY Seriously

Digitize Elite and its affiliates treat all personal information as strictly confidential. It will never be bartered or sold, or otherwise transferred to a third party entity or individual, without your express permission.

This provision explains what information is collected, why it is collected and how it may be used.

Collection of Information

In order that you are able to utilize some aspects of this website, Digitize Elite may need you to provide a certain amount of information. This encompasses information required to create an ID (like your email address and your name) and preference information (your likes or dislikes), alongside some information about your business (as provided by you). This information is used by us to deliver a service or a better online experience.

To gain a better understanding of how our customers use our website, we also collect and analyze aggregate data about our website users. Such information may include, but is not limited to such things as what browser they use, what time of day they visit the site and what pages they visit. Personal or other information is analyzed.

Digitize Elite logs all activities and maintains audits trails of usage of this website. We then use this information in the detection and prevention of any fraudulent or malicious activities.

Digitize Elite will not send unsolicited SMS or “spam” emails, nor will Digitize Elite transfer your details to a third party, unless you expressly give us permission to do so.

Use of Your Information

The personal data collected is used for the reason for which you have provided it, and might be further used for statutory or other legitimate purposes only. As an example, if you make use of our service contact form on our website, we will use the form you provided in the first place to respond to your service request. We might further use that information to improve the quality of our customer service process. Upon contacting us, you consent to receiving relevant communication. You are at liberty however, to opt out or to request that you stop receiving any further communication at any time.

Lawfulness of the data processing is among the key principles relating to the processing of your personal data – we apply the following legal processing grounds:

  • processing is essential in order to take the required steps before entering a contract and for the performance of any entered/existent contract;
  • processing is essential for the purpose of exercising our legitimate interests – for example, improving the quality of our services and products;
  • processing is essential for compliance with a legal obligation under which we are subject, or that is otherwise lawful under the applicable data protection laws;
  • with our express consent.

Based on how you interact with us or our products or services, Digitize Elite may use your personal information for the following purposes:

  • Administering our relationship with you and our business, like providing, monitoring and managing your access to and your use of our services. This processing is paramount to the performance of a contract;
  • Improving our services and creating new products and product offerings, like inviting or requesting you to participate in a survey or to personalize your experience with our service. This processing is required for the purposes of our legitimate interests;
  • Marketing, like providing you with advertising or marketing communication that we think might be of interest to you. This processing is for our legitimate interest, or with your given consent.
  • Recruiting, such as evaluating job applicants. This processing is in order to take the necessary steps prior to entering a contract or with your given consent.
  • Providing online communities, such as making forums, chat rooms, news groups or message boards available to you upon and at the time of our consideration. This process is paramount for our personal interest or the performance of a contract. Kindly keep in mind that any information shared in such communities is public. We therefore insist that you apply caution when disclosing information that may otherwise be personal in these forums, as this information is made available to other users. Kindly do not disclose any information that may be proprietary or confidential or that you are prohibited from disclosing or that you may not wish to be made publicly available.
  • Other general business support, including but not limited to procurement, fiscal and financial management, compliance and risk management, as well as external reporting. This process is paramount for our legitimate interest, or compliance with a legal obligation under which we are subject or that is otherwise lawful under the applicable data protection laws.

Keeping Your Information

We will process your information to the extent necessary for the performance and delivery of our obligations, and for the period needed to achieve the purposes for which the information is collected, in line with applicable data protection laws and our data retention policies. Once Digitize Elite no longer requires your personal information, we will take all the necessary steps to completely remove it from our records and systems or properly anonymize it to ensure you can no longer be identified from it.

Protecting Your Information

Digitize Elite has in place an elaborate, internal framework of policies and minimum standards across our business to ensure the safety of your data. Additionally, we strictly limit the access of your data by our service providers, employees, third party service providers and business partners to a need-to-know basis. More specifically and in accordance with the law, we take appropriate organizational and technical measures (procedures and policies, IT security and others) to ensure the integrity and confidentiality of your personal data and how it is processed.

Telephonic and Electronic Communications

Once you show interest, download any of our free reports, call us, or complete an online query in any form on our website, we will retain your information in order to communicate with you and respond to your query. This will involve the use of automated technology. You have the liberty to update this information or even choose to opt out of receiving any marketing communication. Upon becoming a customer of Digitize Elite, we will need to maintain contact for progress, development or performance related matters. You voluntarily consent to this communication as an active customer of Digitize Elite.

Upon accessing the Digitize Elite website (as defined in our Terms of Service), you agree to be bound to all the conditions contained and detailed in this legal message and further agree that the courts of Kenya shall have exclusive jurisdiction in respect of any and all disputes stemming from this legal message.

When you visit access and/or use our website, or send us email(s), you are communicating to us electronically. You thus consent to receive communications from us electronically. We will communicate with you through email or by posting notices on our website. You agree that all notices, disclosures, agreements and other forms of communication that we provide to you electronically meet any legal requirements that such communication be in writing.

If and when you contact us regarding our services, your communication with us may be recorded for quality and training purposes. Your communication with us shall be admissible in administrative or judicial proceedings.

Web Browser Cookies

Our website may use “cookies” to enhance our user experience. Your web browser may place on their hard drive for the sole purpose of keeping records and at times track information about them. It is at your discretion to choose whether you will set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, kindly note that some parts of the website may fail to function correctly.

Complaints about Breach of Privacy

In case you have any concerns regarding how we manage and use your personal information, or are concerned that there is a possibility that this Privacy Policy or relevant Privacy Legislation has been breached, kindly contact Digitize Elite immediately.

Contacting Us

In case you have any queries regarding this Privacy Policy, your dealings with this website or the practices of this website, kindly contact us via:

Phone Number: +254796738561

Email: contact@digitizeelite.com

Kindly review our Terms of Service and Earnings Disclaimer.

The Privacy Policy was last updated on 19th June 2023.